Telemarketing?
May 24, 2010
Yeah, I just got a job on telemarketing. And I know it’s a ‘pest’ job – having to call people and making them annoyed – but what can I say? Ha!
Is there any tips for me? Like how should I begin when someone picks up my call?
Categories: Business Opportunity
| 
Tags: telemarketing
|
Leave a reply
Telemarketing is basically marketing — profiling the market or consumer segmemt for your products or services, what they like, where they are, when do they need them, etc. — the how is the telephone, i.e., they are connected and you can reach them by phone, letting your fingers do the walking.
The old reliable telephone is an impersonal device, not like a TV set which is a welcomed intruder. The telephone is not necessarily always welcomed, so that means, you have to be very courteous or polite when using the telephone. Many place a mirror near the telephone so the operator or telemarketer can see his smiling face when talking. This is because your voice is affected by your disposition. If you frown your voice becomes unfriendly, if you smile your voice is friendly, so to speak.
Standard answer: Say hello, introduce yourself and the company you represent and say "how may i help". Pick up from here. Good luck.