Sales-Masters-Global

Question:

A newly hired telemarketer is told he will probably make a sale on about 14% of his phone calls. On the first?

A newly hired telemarketer is told he will probably make a sale on about 14% of his phone calls. On the first day he called 13 people.

What is the expected value of the distribution?
11.1800
0.14
1.8200
4.3333
0.2308

im thinking it is 1.8200, but i assume it could also be .14

Best answer:

Answer by capwest5a
I believe you are correct. He made 13 calls with an expected sales rate of 14%.

(13 x 0.14) = 1.82

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Question:

Can some one send me books about telemarketing and callcenter ?

Best answer:

Answer by LRB330
–The DMA’s Telemarketing Resource Center offers valuable information about the teleservices industry that can help you respond appropriately to media and consumer questions. Etc..(see 1st link)

–KnowledgeMax Telemarketing Scripts Etc.. also contains callcenter data (see 2cnd link)

–The Free Library, Learn Advance Telemarketing Etc..(see 3rd link)

–Welcome to Centerserve’s new Call Center Learning Center
Etc..(see 4th link)

—FREE: sales manager’s sales training tips Etc…(see 5th link)

I hope these sites will help you. You can also try the library for books to assist you. If you need more site type — telemarketing training free — in the Yahoo search or type — callcenter training free — Good Luck.

What do you think? Answer below!

Question:

How do I go about training and certifying a dog to be a therapy dog?

Hopefully in the near future, my fiance and I are looking to get a puppy and I have always wanted to be able to go into hospitals, especially childrens hospitals, with my dog and give those kids a better experience.

We’re looking to get a Lab, Boxer, or German Shep. (Unless something else comes across out paths.) We live in SE Wisconsin, right around Milwaukee.

So basically, I’m looking for any and all information I can get about therapy dog training and certification.

Best answer:

Answer by YouHave2BeKidding
Visit a couple of the therapy dog websites.

Here are a couple of United States based groups.

Therapy Dogs International (TDI)

Love on a Leash

Delta Society

Therapy work is very rewarding.

Some hospitals have restrictions on breeds. I visit a major trauma center near Los Angeles, CA.
They DO NOT allow Pit Bulls, German Shepherds, Rottweilers of Dobermans, no matter what.

That is the only facility I have visited so far that had those restrictions.

Your dog will need to be able to get his CGC (Canine Good Citizen) as well as some additional requirements from the threapy groups.

My dogs are certified through TDI, who seem to be a little more costly with their membership fees and yearly veterinary tests.

What do you think? Answer below!

Question:

At what point should I start worrying about charging sales tax?

I have been selling a few things on ebay over the last couple of months. I have sold. A lot of it is expensive photographic equipment and computers that I have bought from friends, on craigslist and at the swap meet. I have sold ,019.31 over a 2-month period.

Is it time to file with the California Franchise Board yet or should I wait a while longer? Also, do I have to charge sales tax if an item is used?

Best answer:

Answer by A A
The following factors, although not all inclusive, may help you to determine whether your activity is an activity engaged in for profit or a hobby:

Does the time and effort put into the activity indicate an intention to make a profit?
Do you depend on income from the activity?
If there are losses, are they due to circumstances beyond your control or did they occur in the start-up phase of the business?
Have you changed methods of operation to improve profitability?
Do you have the knowledge needed to carry on the activity as a successful business?
Have you made a profit in similar activities in the past?
Does the activity make a profit in some years?
Do you expect to make a profit in the future from the appreciation of assets used in the activity?
An activity is presumed for profit if it makes a profit in at least three of the last five tax years, including the current year (or at least two of the last seven years for activities that consist primarily of breeding, showing, training or racing horses).

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